With almost 30 years experience in the industry, including experience of telecoms in the UK, Europe and the Americas, and with PRINCE II qualifications, Knowtel’s founder Bruce Wallace is able to help all large organisations with complex requirements in IT, Telecommunications and Data Networking. 

Clients include Telecoms Companies, Suppliers of Hardware and Software, ISP's, Mobile Operators as well as end users of such services.

Any major organisation – in the private or public sector - that needs to communicate via a Telephone, a Data Network, the Internet or an Intranet, and/or requires a Networked Environment within a single office or across multiple locations can benefit from Knowtel’s comprehensive range of services:

• Business Process Re-engineering

• Cost Reduction

• Interim Management

• IT Operations and Management 

• ITIL consultancy

• Network Operations and Systems Management

• Planning and Implementation 

• Process and Service Design, and Implementation

• Programme management

• Project Management

• Remote and Home User Solutions

• Service Level Management, and SLA Creation

• Staff Coaching and Management

• Strategic Consultancy and Planning

• Supplier Management and Reviews

• Telecoms and Networking reviews

SERVICES